Home Organisation Choices Publications Working Papers Digital Leadership Digital Leadership A key characteristic of a digital organization is its ability to use digital technologies to create competitive advantage. This ability to create competitive advantage however is a function of many factors, such as strategy, culture, technology and human resources. These factors require intentional blending to…
Digital technologies are ubiquitous, but our understanding of what makes an organization digital, and ways in which a digital organization is different, is still in early stages. This paper seeks to develop a framework for understanding the nature and scope of digital organizations. It is proposed that digital organizations are different to the extent they leverage digital technologies to compete and build sustainable competitive advantage. This paper discusses different ways in which firms can be digital. Digital technologies enable a (digital) firm to address the dilemmas (such as value creation or value capture, cost minimization or differentiation, and strategy formulation or implementation) implicit in traditional strategy literature through new business models, innovation, and accessing new markets and needs. However, in doing so, they raise the performance bar for culture and leadership to meet. Organizational culture and leadership that are digitally aligned is likely to be more effective in leveraging digital technologies. Sections on strategy, digital culture and digital leadership discuss ways in which digital technologies presents new opportunities and poses new challenges for digital firms.
Home Organisation Choices Publications Working Papers Nature and Scope of Digital Organizations Nature and Scope of Digital Organizations Defining digital technologies – and by implication digital organizations – is an ambitious task, because they are ubiquitous, dynamic, exist in varied forms, used differently for various purposes, and keep evolving with new technologies every few years.…
Home Organisation Choices Publications Working Papers Strategy and Digital Technologies Strategy and Digital Technologies Whilst the potential of digital technologies to create and capture value is undeniable, it is most likely to be actualised when they are integrated and implemented in the context of strategy and culture. This relationship between digital technology on the one…
Home Organisation Choices Publications Working Papers Digital Culture Digital Culture It is often quoted that culture eats strategy for breakfast, and, to the extent, this observation holds good, it is important to understand digital culture as a different construct, because a strategy that leverages digital may also benefit from a culture that is digital. Culture…